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BitMe is suspending operations indefinitely. The website will remain up until April 15.
Great thanks to all of our customers!
On Monday Morning, February 18 at 03:09 UTC, both our website and the REST API stopped responding to requests. We initially believed this to be a network connectivity issue at our data center, but it later became apparent that our server had crashed.
A trip out to the data center had confirmed that the server was completely unresponsive. We did a hard-reboot on the system and brought it back up. The RAID immediately began to resync itself, and after reviewing some logs, we declared the major “fire” to be out.
We took the downtime as an opportunity to do some software upgrades that we had been planning for, as some downtime was necessary to complete them.
After being extra cautious and allowing the RAID resynchronization process to complete, we were able to bring the system back up at approximately 02:00 UTC on February 19.
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Two-factor authentication is now available for your BitMe account using TOTP compatible devices such as Google Authenticator.
Since the new order rules have gone into effect, we have taken additional measures to make the site more user-friendly. All USD user balances have been rounded up to 3 decimal places. Other USD values when calculated will also be rounded up to 3 decimal places:
BTC values should continue to function the same for the most part, except that when calculating the order execution fee in BTC (when buying Bitcoins), the value will always be rounded up to 8 decimal places.
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